Our Services

Our Service Standards

  • Handling and fuel services are available 24 hours a day, 365 days a year.
  • Qualified line staff are experienced in handling all types of aircraft.
  • The highest standards of customer service, security and aircraft servicing.
  • Exclusive rates at preferred hotels nearby the airport and downtown areas.
  • Accepting all major credit cards such as Visa, Mastercard, American Express and fuel cards such as World Fuel Services, UVair, MultiService, Avcard, Colt, JetEx, AVfuel, Rockwell Collins, & U.S. Government Air Card.
  • Contract fuel available. Credit applications available upon request.

Customer Service

Accommodations, Meals and Facilities

  • Prearranged hotel reservations, vehicle rentals, and catering.
  • Exclusive rates at a variety of popular hotels
  • Recommended restaurants, local attractions and amenities
  • 24 hour shuttle service for both passengers and crew
  • Onsite CSR to arrange all bookings and logistics

Fully-equipped Aircrew and Passenger Facilities

  • Pilot lounges complete with computers, telephones, and fax machines
  • Executive lounges for passengers
  • Complimentary onsite coffee, ice, bottled water, snacks and Wi-Fi
  • Onsite vending machines
  • Washroom Facilities

Flight Planning Support and Customs

  • On-site Canpass/ Customs clearance
  • Meteorological briefings for military available 24/7
  • Full-service flight planning centre
  • Flight requests and confirmations handled by phone, fax, email or VHF radio

Services may vary at each location.

Aircraft Services

  • Capacity to handle several thousand aircraft annually ranging in size from a C-12 to an AN124
  • Professional support staff with years of experience servicing aircraft
  • Jet A1 and AVgas fuel
  • FSII / prist
  • Refuelling / De-fuelling
  • Vast, secure parking space for aircraft
  • Plug-ins / tie downs for aircraft
  • Inflight catering
  • Marshalling / Chocking
  • De-icing and Anti-icing (Type I and Type IV)
  • Hangar Rentals available
  • Storage of Dangerous Goods
  • Liquid Oxygen
  • Aircraft Grooming
  • Heater Carts
  • Ground Power Units
  • Towing
  • Air Start Units (up to 170) PPM
  • Air Stairs
  • Ladders / maintenance stands
  • Potable water
  • Lavatory Services
  • Tugs
  • Domestic / International waste garbage disposal
  • K-loaders, Pallet carriers, Cargo tugs
  • Moving cargo to and from aircraft
  • Transportation for crew and passengers to and from airfield and accommodations
  • Bus Transportation
  • Employees certified in handling and transporting dangerous goods
  • Gaseous Oxygen and Nitrogen servicing available

Services may vary at each location.

Our Mission

To provide a full-range of world class services to corporate, commercial and military personnel and their aircraft visiting any of our 4 locations.

 

Woodward Aviation consists of four fixed base operators (FBO) providing the highest standard of aircraft servicing in the province. View all four locations on a map here and please visit your preferred location above to discover which services are offered.  We look forward to making your trip as enjoyable and seamless as possible!